WhatsApp Message Templates Explained: Categories, Approval & Best Practices
Template messages are the only way to start a conversation outside the 24-hour window. Here is how categories, variables, and the Meta approval process actually work.
Practical, in-depth guides on the WhatsApp Business API — pricing, templates, automation, and compliance — written for teams actually running it.
Everything you need to know before integrating the WhatsApp Business API: how it works, who it is for, what it costs, and how to launch without getting your number flagged.
Template messages are the only way to start a conversation outside the 24-hour window. Here is how categories, variables, and the Meta approval process actually work.
Meta moved from per-message pricing to per-conversation pricing. Here is exactly how the 24-hour conversation window, categories, and free tiers combine to produce your bill.
The free app and the paid API solve different problems. Here is how to tell which one your team actually needs — and when it is time to move from one to the other.
Badly designed bots are the fastest way to tank your WhatsApp quality rating and your customer satisfaction at the same time. Here is how to automate without the backlash.
The green checkmark signals to customers that Meta has confirmed your business identity. Here is what it actually requires, how long it takes, and why most applications get rejected.
Get the latest articles and updates delivered to your inbox weekly.